What makes a great leader? You’ll have many answers of your own, but in some very critical ways, your answers are very likely to overlap with the answers discovered by Kouzes and Posner in the 25+ years of research they have conducted that has become, “The Leadership Challenge.”® In this course session, you will:

• Explore the critical importance of credibility as a leader and make a plan to enhance your own

• Learn about the 5 Practices of Exemplary Leaders described in “The Leadership Challenge”®

• Compare your experience and understand the importance of the 5 Practices to you, your organization, and to overall success

To be a great leader is a very personal journey. It starts with a rich understanding of the role of a leader, and continues as you clarify your personal values, strengths and challenges.

In this course, you will:

• Understand the stages of leadership development and the competencies needed for success

• Develop an understanding of different leadership styles and the impact of each

• Clarify your personal values, and compare those to your work values

To be Emotionally Intelligent means to have and demonstrate self-awareness and to be able to self-regulate, as well as to have social awareness so that you can manage your relationships and build trust with others. Emotional Intelligence empowers you to communicate with a higher degree of competence and is a critical skill in work and in everyday life. In this course, you will:

• Understand the 4 components of Emotional Intelligence

• Practice powerful techniques for developing greater self-awareness and relationship management

• Learn 3 ways to “prime” yourself for greater success and being a resilient leader

People give and receive information in unique ways. In order to communicate most effectively, we need to adapt our behaviors and communication to others. Learn how to recognize the communication style of others in order to clearly deliver your message for best receipt. In this course, you will:

• Identify your unique style of behavioral communication

• Understand individual preference for giving and receiving information

• Adjust your communication to meet the preference of others

In today’s workplace, we use meetings to get work done. Meetings provide an opportunity to clearly communicate expectations, information, and feedback that enable us to prioritize and align our work. In this essential leadership course, you will learn to make the most of your meeting time. In this course, you will:

• Write an agenda and create roles to effectively facilitate a meeting

• Design a meeting process that gets results

• Stimulate the “right kind” of conflict in a meeting

In order to enhance creativity and collaboration, we must be able to discuss issues from multiple perspectives. We become more efficient, make better decisions, and collaborate when we have a common language and process to work through ideas and conflict. Build trust, commitment and results in your organization through collective thinking. In this course, you will:

• Learn a thinking process that enables multiple perspectives and collaboration

• Utilize this process to generate ideas, solve problems, and make decisions

• Arrange your thinking in a pattern to encourage comparable perspectives

One of your primary responsibilities as a leader is to drive your team toward results. This involves being crystal clear about where you are heading, and why, and then managing the needs, expectations and workload of your team in order to achieve those results.

In this course, you will:

• Explore how you use your time and to manage it appropriately

• Create SMART Goals that lead to desired results

• Identify and breakdown organizational goals into daily activities to ensure alignment and enhance credibility

• Practice following-up with employees after the fact to ensure that tasks are done completely and appropriately, and that employees are learning the skills they need to succeed

One of the primary responsibilities of a developing leader is to delegate effectively. You need to be able to identify an employee’s strengths and weaknesses, select and delineate work tasks clearly, and appropriately monitor the execution of the tasks throughout the employee development process. In this course, you will:

• Evaluate tasks to determine how to delegate

• Identify tasks that you can safely delegate

• Learn when to delegate, when to coach, when to support and when to direct

We make decisions and solve problems every moment, yet it is a constant struggle with dueling options and important choices. In this course, you will learn the fundamentals of the problem solving and decision-making process. This process allows you to get to the heart of problems and decision so that you solve the right problem and feel confident in your choices. In this course, you will:

• Prepare yourself for problem solving and decision making

• Identify stakeholders and criteria for the problem or decision

• Investigate the root cause of problems

• Choose a solution or option with an evaluation grid

Great performance and effective decision making requires a fundamental understanding of an organization. In this course, we will provide a process to look at both internal and external factors that impact the success of an organization. You will learn about the critical activities and decisions that will benefit the organization. Understand your organization’s competitive advantage and align your priorities to the organization’s strategy. In this course, you will:

• Learn a process to describe how organizations create value for their customers

• Assess and improve alignment of your activities to the strategic goals of your organization

• Recognize changes in the external environment and anticipate the impact on organizational operations

Within organizational life, we are often called to give presentations that motivate others to take action. Enhance your delivery by understanding the key aspects of persuasive presentations. In this course, you will:

• Captivate the audience with a good story and easy to follow structure

• Utilize information that is logical, appealing and influential

• Prepare a script that is clear, compelling, and memorable

As a leader, you are called upon to lead yourself and others through the change process. In times of change, it is important for us to deepen our capacity to act with presence, purpose and awareness as we lead others toward new horizons.

In this course, you will:

• Develop a deeper understanding of your role as a change leader

• Learn valuable communication skills that will inspire and motivate your team

• Explore and apply a dynamic model for leading organizational change